Tech Support Services Topics

How Radically Changing Corporate Culture Can Optimize Security, Communications, and Productivity

Coaching Replaces Managing Harnish’s “constant theme” in the past has been that no one wants to be managed anymore — data has replaced management. But, we all need coaching, which is why Harnish believes in SUCCESS Magazine owner and friend Stuart Johnson’s upcoming program he’s created with some of the top players and influencers surrounding …

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Increasing risk of CEO Fraud Emails – What to Know and How to Protect Yourself

Your phone dings or your email client puts up an alert – a message from the CEO. This must be important. You open it, scan it quickly, and there is a note asking to transfer a sum of money. The next decision you make could potentially be costly. What is a CEO fraud email? A …

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Best Approach: Online Safety and Physical Security

Servers crashing and business networking glitches are never a pretty sight, no matter what industry you might work in and what business you are trying to make a profit out of. Unfortunately, besides the small computer/networking glitches, there are other threats that are part of our daily life. According to most recent studies and data …

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Video: How many of these 23 secret keyboard combinations can boost your productivity in Windows? Plus 9 bonus combos for Mac Users

Here is a nifty video from the Bright Side that could be very helpful for those who do not “do” computers all day long for a living. And, frankly, even some of us keyboard warriors can pick up a few tips here. Please, watch the full video for additional details, such as differences for a …

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Cybercrime is escalating the cybersecurity workforce shortage

With the proliferation of cybercrime, the line between a cybersecurity and IT professional is rather symbolic:  every IT professional has cybersecurity as a priority now, maintaining focus on protecting and defending data, data, applications, devices, network infrastructure and individuals. The cybersecurity workforce shortage is even worse than what the jobs numbers suggest, and the number of unfilled cybersecurity …

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How to handle phishing attempts involving email scam [Screenshot]

Cybercrooks use clever schemes to defraud people every day. They often combine sophisticated technology with age-old tricks to get people to share personal information, send money or compromise access to their computer network. They use social engineering methods to convince people into doing things they would normally be smart about not doing. One of the …

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Preventative Measures Could Have Avoided a Major Verizon/AWS Breach

It was recently reported that 6 million Verizon customers were exposed to a data leak on Amazon Web Services (AWS). It was determined that Amazon was not at fault.  Instead, users and contractors failed to properly configure and secure their Cloud accounts with AWS.  This event highlights lessons learned for Small/Medium Businesses (SMBs) – especially, …

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